ProSkinScan is a B2B AI skin analysis platform for skincare brands and aesthetic clinics. This Privacy Policy explains how we collect, process, and protect personal information — in particular facial photos — submitted through the platform, the website, or the demos.
Our Core Commitment on Facial Photos
Facial photos uploaded or captured through ProSkinScan are processed in real time by AI models solely for the purpose of skin analysis. We take a deliberately conservative approach to image handling:
- Real-time, purpose-limited processing. Facial photos are processed by AI models in real time purely to produce skin analysis results — condition detection, recommendations, and consultation output.
- No post-analysis image storage. Photos are not stored on our servers after analysis ("no post-analysis image storage"). Once the analysis is complete, the image is discarded rather than retained in a database or content store.
- Explicit authorization for longitudinal tracking. The only exception occurs if a customer or partner explicitly authorizes us to store facial images for longitudinal (over-time) skin tracking. Such storage only happens after clear, informed consent and is limited to what is necessary for that purpose.
Information We Collect
- Account and contact data you provide, such as business name, email address, and organization details.
- Facial photo data submitted for analysis, handled as described above.
- Analysis results generated by the AI (for example detected conditions and recommended products), which may be associated with a customer profile.
- Usage and technical data such as device type, browser, and diagnostic logs needed to operate and secure the platform.
- Cookies and analytics used to understand site traffic and improve the experience.
How We Use Information
- To provide, operate, and improve skin analysis services.
- To generate personalized product recommendations for your customers' skin profiles.
- To communicate about the platform, support requests, and relevant updates.
- To maintain security, prevent abuse, and comply with legal obligations.
- To support partners (brands and clinics) in operating their own consultation workflows.
How We Protect Your Data
We implement technical and organizational measures designed to protect personal data, including encryption in transit, access controls, and data-minimization practices. Because we do not retain facial images after analysis, the exposure window for this most sensitive category of data is deliberately minimized.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, to restrict or object to processing, and to data portability. You may also withdraw consent at any time. To exercise these rights, contact us using the details below.
Data Transfers & Global Standards
We operate globally and adhere to recognized data privacy standards and frameworks, including principles aligned with the EU General Data Protection Regulation (GDPR) and other applicable global privacy regimes. Where data is transferred across borders, we take reasonable steps to ensure it receives an equivalent level of protection.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at leon@proskinscan.com.